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Best Buy Reviews

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About Best Buy

BestBuy.com is a renowned online marketplace that offers a wide range of products and services. Their product categories include computers and tablets, TV and home theater, appliances, cell phones, fitness equipment, smart home, car electronics, cameras and camcorders, video games, and more. They also provide services for these products, such as setup, installation, and repair.

Their services are delivered by the Geek Squad, a team of experts who can assist with setting up and repairing tech devices, as well as large appliances and electronics. Customers can choose to pay for repair services as needed or opt for long-lasting protection through Best Buy protection coverage, Geek Squad protection, or AppleCare+ for Apple products.

In addition to these, Best Buy also offers home consultations for appliance recommendations and personalized plans, recycling services for old tech, and a trade-in program for used products. They also provide free delivery for major appliance purchases and a 90-day workmanship warranty on all appliance services.

Overall, BestBuy.com is a comprehensive platform for tech products and services, aiming to provide a seamless experience for customers from purchase to post-purchase support.

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Best Buy Customer Reviews (3)

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Dzhamirza Ryzaev
Dzhamirza Ryzaev
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Feb 5, 2023
Gabriel Whittaker
Gabriel Whittaker
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Feb 3, 2023
Aaron Doyle
Aaron Doyle
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Feb 3, 2023

Best Buy Customer’s Q&A

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Best Buy Features and Benefits

BestBuy.com offers a variety of features and benefits:

  • My Best Buy Membership: This is a free membership plan built for customers who want convenience. It includes free shipping with no minimum purchase, access to purchase history, online order tracking, and up-to-date shipping info.

  • My Best Buy Plus: For $49.99/year, Plus includes everything you get with My Best Buy, as well as exclusive member-only prices on thousands of items, exclusive access to sales, events and highly anticipated products, free 2-day shipping with no minimum purchase, and an extended 60-day return and exchange window on most products.

  • My Best Buy Total: For 179.99/year, Total includes everything you get with Plus, as well as 24/7/365 tech support for all your tech—no matter where you bought it, VIP priority support any time, up to two years of product protection, including AppleCare+, on most new Best Buy purchases while you’re a member, and 20% off repairs.

  • Geek Squad: Convenient Geek Squad tech support is included in your membership. Available for in-store and remote support and troubleshooting. Plus, you can chat with an Agent or you can call at 1-888-237-8289, 24/7/365.

  • Free delivery and standard installation services: Available on all your product purchases. Geek Squad support options are available on all your tech.

These features and benefits make shopping at BestBuy.com a convenient and rewarding experience.

About bestbuy.com Prices and Cost?

Bestbuy.com is a popular online store that offers a wide range of products. The prices vary greatly depending on the product category and specific item. For instance, Apple's 10.2-Inch iPad (9th Generation) with Wi-Fi - 64GB - Space Gray is priced at $249.99, down from its original price of $329.99. A MacBook Air 13.3\" Laptop - Apple M1 chip - 8GB Memory - 256GB SSD - Space Gray is priced at $749.99, down from its original price of $999.99. A TCL - 98\" Class S5 Series LED 4K UHD Smart Google TV is priced at $1,999.99, down from its original price of $4,999.99.

In addition to these, Best Buy also offers services through their Geek Squad. The pricing for individual tech services ranges from $19.99 to $1,450, while monthly service plans start at $24.99 per user. There’s also a simpler annual plan for very small businesses that costs $199.99 per year for six devices.

Please note that these prices are subject to change and may vary depending on the location and time of purchase. It's always a good idea to check the latest prices on the Best Buy website..

About bestbuy.com Payment Method?

BestBuy.com accepts the following payment types: My Best Buy® Credit Card, My Best Buy Visa® Card, Best Buy Gift Cards, My Best Buy reward certificates, Visa, MasterCard, American Express, Discover, PayPal, Apple Pay, Zip, Progressive Leasing, Best Buy Business Advantage card, Pay With Points, Diners Club, and JCB.

Please note that you can't use more than one credit card/debit card on a single BestBuy.com order. You also can't use the combination of a credit card/debit card and prepaid cards on a single BestBuy.com order. Additionally, you can't combine PayPal and a credit card/debit card, and you can't combine Apple Pay and a credit card/debit card.

An authorization hold will be placed on your credit or debit card when you place an order. Your account will not actually be billed until your order is shipped or picked up at the store. If there’s a problem authorizing your credit or debit card, Best Buy will email you right away. If you don’t take action to fix the problem within 24 hours, they will cancel the order.

Best Buy FAQs

FAQ

How To Open A Best Buy Account?

To open an account on BestBuy.com, follow these steps:

  1. Go to the Account tab at the top of the homepage.
  2. Select "Create Account".
  3. Provide your first and last name, e-mail address, a secure password, and your phone number (used for account recovery purposes).

After these steps, the account should be successfully created. Enjoy shopping at BestBuy.com!

FAQ

Best Buy Alternatives

Here are the top 10 alternatives to BestBuy.com:

  1. Amazon: The world's biggest online store, offering a wide variety of products, excellent shipping capability, and famous Amazon Prime benefits.
  2. Walmart: Known for its great prices, it offers some of the best deals and online sales. It also has brick and mortar local stores all across the United States.
  3. Target: A popular big-box store known for its wide selection of electronics.
  4. Costco: A membership warehouse club providing a wide selection of merchandise.
  5. Home Depot: Known for home improvement items, it also offers a variety of electronics.
  6. FastTech.com: Known for its wide range of tech and gadgets.
  7. Monoprice.com: Offers a wide variety of electronics and accessories.
  8. Newegg.com: Specializes in computer hardware and consumer electronics.
  9. Parts-Express.com: Offers a wide range of audio, video, and speaker parts.
  10. MicroCenter.com: Offers computers, networking equipment, and software.

These alternatives offer similar products at comparable prices, making them viable options when shopping for electronics.

FAQ

What carriers does Best Buy use?

Best Buy uses UPS, FedEx, USPS, OnTrac, Lone Star Overnight (LSO), Deliv, Shipt, and Roadie to ship items.
FAQ

What are Best Buy's order pickup options?

You can pick up your order at UPS and FedEx stores, CVS Pharmacy, Walgreens, Michaels, Advance Auto Parts, Dollar General, and other independent stores in your area.
FAQ

How is the shipping cost calculated?

Shipping cost is calculated on a "per order," "per item" or "per pound" basis and is based on the shipping option you select. Free shipping may be offered for select categories or sitewide.
FAQ

When is my estimated arrival date?

You can see each product's estimated arrival date on the product page and during the checkout process. You can also choose an estimated arrival date during checkout.
FAQ

Can Best Buy ship products to a PO box address?

Some products cannot be shipped to a PO box address due to size, weight, or supplier restrictions.
FAQ

What is Best Buy's return policy?

You can return any in-store or online purchase to any Best Buy store or ship it back to them for free with a prepaid UPS shipping label.
FAQ

How can I contact Best Buy customer service?

You can contact Best Buy customer service in several ways. You can reach them by phone by dialing 1-888-237-8289. They also offer a live chat option on their website for immediate assistance. If you prefer, you can also reach out to them online or through social media. Please note that the contact methods may vary depending on your location and the nature of your inquiry..

FAQ

What is the return policy of Best Buy?

Best Buy's return policy allows you to return or exchange your purchase. The time period for returns begins the day you receive your product. This policy applies to new, clearance, open-box, refurbished, and pre-owned products. Most products have a return period of 15 days. However, activatable devices, which include cell phones, cellular tablets, mobile hotspots, and cellular wearables, have a return period of 14 days. Verizon devices have a 30-day return period. Some items have a restocking fee if returned by a customer. For example, activatable devices (excluding prepaid phones) have a $45 return fee. Drones, digital cameras, camera lenses, camcorders, electric bikes, electric mopeds, premium scooters, super scooters, mobility scooters, electric wheelchairs, leg and body recovery systems, projectors, projector screens, and special-order products have a 15% return fee of the item purchase price. There is no restocking fee if the product is unopened, or if the purchase and the return both occur within certain states. All final sale merchandise cannot be returned. Other nonreturnable purchases include custom orders, personalized orders, non-subscription digital content, prepaid cards, vehicle replacement key fobs, memberships, completed services, plumbing items, sexual wellness products, trading cards, home standby generators, opened products that interact with bodily fluids, opened SIM kits, opened LEGO products, opened consumable items including batteries, cleaning agents, oils, fuel, filters, cleaners, health supplements, health test kits, ink, and 3D printer filament..

FAQ

About bestbuy.com Popular Products and Services?

Best Buy is a popular electronics retailer offering a wide range of products. Some of the top-rated products on their website include the Apple AirPods Pro (2nd generation) with MagSafe Case, HP Envy 2-in-1 14" Full HD Touch-Screen Laptop with Intel Core i7 and 16GB Memory, Apple 10.9-Inch iPad (10th Generation) with Wi-Fi, and the Sony PlayStation 5 Slim Console. They also offer services such as the Geek Squad for professional computer and laptop servicing. The services include operating system refresh and virus and malware removal. Please note that the popularity of products and services can vary over time and it's always a good idea to check their official website for the most current information.

FAQ

What is the return policy of BestBuy.com?

The return policy of BestBuy.com is as follows:

If you are not fully satisfied with your purchase, Best Buy allows you to replace, return, or repair the item. The return and exchange period begins the day you receive your product. This policy applies to new, clearance, open-box, refurbished, and pre-owned products.

Most products have a return period of 15 days. However, activatable devices, which include cell phones, cellular tablets, mobile hotspots, and cellular wearables, have a return period of 14 days. Verizon devices capable of being activated have a 30-day return period.

There is a restocking fee for some items if they are returned by a customer. The restocking fee for activatable devices (excluding prepaid phones) is $45. Drones, digital cameras, camera lenses, camcorders (including action cameras), electric bikes, electric mopeds, premium scooters, super scooters, mobility scooters, electric wheelchairs, leg and body recovery systems, projectors, projector screens, and special-order products have a restocking fee of 15% of the item purchase price. There is no restocking fee if the product is unopened, or if the purchase and the return both occur within certain states.

All final sale merchandise cannot be returned. Other nonreturnable purchases include custom orders, personalized orders, non-subscription digital content, prepaid cards, vehicle replacement key fobs, memberships, completed services, plumbing items including bidets, sexual wellness products, trading cards, home standby generators, opened products that interact with bodily fluids, opened SIM kits, opened LEGO products, opened consumable items including batteries, cleaning agents, oils, fuel, filters, cleaners, health supplements, health test kits, ink and 3D printer filament.

FAQ

How do I track my order on BestBuy.com?

To track your order on BestBuy.com, follow these steps: 1. Sign in to your account. 2. At the top of the page, select Order Status. 3. On the Purchases page, click the order number above the purchased items you want to track. 4. On the Order Details page, click the Track Package button. This will take you to the package tracking page where you can see shipping status details.

Remember, to be able to track your future orders, be sure to sign in to your account during Checkout.

FAQ

Does Best Buy offer free shipping?

Yes, Best Buy does offer free shipping. They provide free standard shipping on orders $35 and up. This total is calculated after coupons and before taxes. However, this minimum does not apply to My Best Buy™, My Best Buy Plus™ or My Best Buy Total™ members. They also offer free next-day shipping on thousands of items, though geographic limits may apply. For My Best Buy Plus™ and My Best Buy Total™ members, they offer free 2-day shipping. Please note that certain limitations may apply to these shipping policies..

FAQ

bestbuy.com Return Policy?

Best Buy has a detailed Return & Exchange Policy. If you are not fully satisfied with your purchase, they offer help with a replacement, return, or repair. The return and exchange period begins the day you receive your product. This policy applies to new, clearance, open-box, refurbished, and pre-owned products. Most products have a return period of 15 days. Activatable devices, which include cell phones, cellular tablets, mobile hotspots, and cellular wearables, have a return period of 14 days. However, Verizon devices have a 30-day return period. Some items have a restocking fee if returned by a customer. Activatable devices (excluding prepaid phones) have a $45 returns fee. Drones, digital cameras, camera lenses, camcorders, electric bikes, electric mopeds, premium scooters, super scooters, mobility scooters, electric wheelchairs, leg and body recovery systems, projectors, projector screens, and special-order products have a return fee of 15% of the item purchase price. There is no restocking fee if the product is unopened, or if the purchase and the return both occur within certain states. All final sale merchandise cannot be returned. Other nonreturnable purchases include custom orders, personalized orders, non-subscription digital content, prepaid cards, vehicle replacement key fobs, memberships, completed services, plumbing items including bidets, sexual wellness products, trading cards, home standby generators, opened products that interact with bodily fluids, opened SIM kits, opened LEGO products, opened consumable items including batteries, cleaning agents, oils, fuel, filters, cleaners, health supplements, health test kits, ink and 3D printer filament.

Regarding the Shipping Policy, Best Buy uses major carriers to ship items: UPS, FedEx, and USPS. In select areas, they may also use Best Buy employees or other carriers to ship items: OnTrac, Lone Star Overnight (LSO), Deliv, Shipt, and Roadie. They also offer store pickup options. You can pick up your order at any one of their convenient alternate pickup locations, including UPS and FedEx stores, CVS Pharmacy, Walgreens, Michaels, Advance Auto Parts, Dollar General, and other independent stores in your area. Their large, heavy items and Same-Day Delivery items are delivered by Best Buy or one of their delivery partners. For questions regarding delivery, installation, and haul-away services for Pacific Kitchen & Home products, they recommend seeing Pacific Sales Kitchen & Home in-home services..

FAQ

Can I get free shipping at Best Buy?

Yes, Best Buy offers free standard shipping on orders $35 and up. This total is calculated after coupons and before taxes. It does not include select digital downloads, e-gift cards, special orders, scheduled delivery items, and any items cancelled or removed from the order. However, the $35 minimum does not apply to My Best Buy™, My Best Buy Plus™ or My Best Buy Total™ members. They also offer free next-day shipping on thousands of items, but geographic limits may apply. For My Best Buy Plus™ and My Best Buy Total™ members, they offer free 2-day shipping. However, 2-day shipping is not available in all areas. Select items are limited to free standard shipping at the time of purchase. Limitations apply, including extra days for shipping due to limited inventory or constrained carrier capacity, product availability, the time of your order, your shipping location, select promotional periods, carrier constraint and weather issues. Orders to P.O. Boxes may result in additional shipping time..

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